As long as your order has not been sent, you can add any attire, please contact our customer service team. Please note that your order may be delayed.
At the moment the system allows only one profile per account.
If you want to customize products with different profiles you would have to make it in different accounts.
As long as none of your orders has been sent, we can send two or more orders together. If you have paid shipping costs because your order was below 250 euros/ 150 euros, we will refund them. Please contact us.
Please follow the steps below:
- Contact us on support@queen-of-busines
- We will contact you within the next 24-48 hours
- After veryfing your case, we will place a new order
- You’ll have to wright us within 7 days after receiving the order
- If an accessory is missing, we will pay for the shipping costs
Once an order is placed online, it is processed immediately and the production process is commenced instantly. Please note that cancellation of orders is not possible after the transaction is completed.
For now, we ship only in Europe territory. All orders from abroad are shipped via express air with leading company DHL. All orders within Romania’s borders are delivered with local leading delivery company Fan Courier Express.
Unfortunatly, deliveries to military addresses, APO/DPO or PO boxes are not possible.
The delivery time for orders placed on our website is 15 – 21 days from the date of payment in Europe. The provided delivery date is an estimated date and not an ensured one. Due to external factors the delivery date could be different as the confirmed date.
Shipping is free for orders over € 250 out of the production country (Romania – EU). Shipping is free for orders over € 150 in Romania. For orders below this value shipping costs will be at a flat rate of 19,95 € (regardless of the number of products) – for orders shipped out of the production country, and 4,5 € for Romania.
If you would like to put your orders together so you can save the shipping costs, please send a request via e-mail at firstname.lastname@example.org. We can put the orders together for you so you can benefit of free shipping. In this case the delivery time will be 15-21 days from the last order.
If you already know that you will not be at home when the shipping company plans to deliver your parcel or if you were not at home when the shipping company tried to deliver your parcel, please directly contact the local office of the shipping company
If you cannot find its contact, please contact us